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Shipping Information

At Future Publishing Company, we aim to provide a seamless and reliable shipping experience for all our customers. Please review the following shipping information to understand how we process and deliver your orders:

1. Processing Time:
Orders are typically processed within 2 business days from the time of purchase. During peak seasons or promotional periods, processing times may be slightly longer. You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Methods:
We offer various shipping methods to accommodate your preferences and delivery needs:
- Standard Shipping: Estimated delivery within 5 Days.
- Expedited Shipping: Estimated delivery within 7 Days.
- International Shipping: Delivery times may vary depending on the destination country and shipping method selected.

3. Shipping Rates:
Shipping rates are calculated based on the total weight of your order, the shipping method selected, and the destination address. You can view the applicable shipping rates during the checkout process before completing your purchase.Additional shipping costs will be applicable for internationa shipping.

4. Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package through our website or the carrier's tracking portal.

5. Shipping Restrictions:
Please note that certain items may be subject to shipping restrictions or regulations based on their content, size, or destination. We adhere to all applicable shipping laws and regulations and reserve the right to cancel orders or modify shipping methods accordingly.

6. International Shipping:
For international orders, please be aware that additional customs duties, taxes, or fees may apply upon delivery. These charges are determined by the destination country's customs authorities and are the responsibility of the recipient.

7. Shipping Address:
Please ensure that the shipping address provided during checkout is accurate and complete to avoid delays or misdeliveries. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Contact Us:
If you have any questions or concerns regarding shipping or delivery, please don't hesitate to contact our customer service team at 8590755166 info@fpcbooks.com. We are here to assist you and ensure that your order arrives safely and promptly.

Note:Shipping information provided is subject to change without prior notice. Please refer to the most recent shipping policies available on our website for the latest information.

Return and Refund Policy

At Future Publishing Company we are committed to ensuring customer satisfaction with every purchase. If you are not entirely satisfied with your order, we're here to help. Please review our return and refund policy outlined below:

1. Returns

1.1 Eligibility for Returns:
You may be eligible for a return if:
- You received a damaged, defective, or incorrect item.
- The item you received is not as described on our website.
- You have received your order within the last 12 days.

1.2 How to Initiate a Return:
To initiate a return, please contact our customer service team at 8590755166 within 3 days of receiving your order. Please provide your order number, a description of the issue, and any relevant photos to expedite the process.

1.3 Return Shipping:
If your return is approved, we will provide you with a return shipping label or instructions on how to return the item. Return shipping costs may be covered by Future Publishing Company for eligible returns. Please follow the provided instructions carefully to ensure the safe return of the item.

1.4 Condition of Returned Items:
Returned items must be in their original condition, unused, and with all original packaging intact. We reserve the right to refuse returns that do not meet these criteria.

2. Refunds

2.1 Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within 4 Days

2.2 Refund Exceptions:
- Shipping costs are non-refundable, except in cases where the return is due to our error.
- If your return is rejected for not meeting the eligibility criteria, we will notify you and return the item to you at your expense.

3. Exchanges
We currently do not offer exchanges. If you wish to exchange an item, you may return the original item according to our return policy and place a new order for the desired item.

4. Contact Us
If you have any questions or concerns regarding our return and refund policy, please contact our customer service team at info@fpcbooks.com. We are here to assist you and ensure that you have a positive shopping experience with Future Publishing Company.

Note:This return and refund policy is subject to change without prior notice. Please refer to the most recent version available on our website for the latest information.