Colorful Illustrated Book Club Poster.png

Frequently asked

QUESTIONS

1. How do I place an order?

To place an order, simply browse through our website and add your desired books to your shopping cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment information. You'll receive a confirmation email once your order is successfully placed.
2. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards including UPI, Visa, Mastercard, , PayPal, and in some regions, alternative payment options such as Apple Pay and Google Pay.
3. How can I track my order?

Once your order has been shipped, you'll receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through our website or the carrier's tracking portal.
4. What is your shipping policy?

We offer standard and expedited shipping options, with delivery times varying depending on your location and chosen shipping method. Please refer to our Shipping Policy page for more information on shipping rates, delivery times, and international shipping.
5. Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please check our Shipping Policy page for a list of countries we ship to and for more information on international shipping.
6. What is your return and refund policy?

We want you to be completely satisfied with your purchase. If you're not satisfied for any reason, you may be eligible for a return and refund. Please refer to our Return and Refund Policy page for detailed information on eligibility criteria, return process, and refund timelines.
7. How can I contact customer support?

If you have any questions, concerns, or feedback, our customer support team is here to assist you. You can reach us via email at info@fpcbooks.com or by phone at +918590755166. Our customer support hours are 10.00 am - 05.00 pm except Sunday.
8. Do you offer gift wrapping services?

Yes, we offer gift wrapping services for a small additional fee. During checkout, you'll have the option to select gift wrapping and include a personalized message for the recipient.
9. Can I cancel or modify my order after it's been placed?

Once an order has been placed, it enters our processing system for fulfillment. If you need to cancel or modify your order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that orders can only be modified or canceled if they haven't been shipped yet.